Cookie Policy

Cookies are small pieces of information that a website stores on your computer or mobile device when you visit a site.

Our website uses cookies, which are important for its correct and optimal functioning. By visiting and continuing to browse and navigate our site, you accept the use of cookies.

  1. Purposes for which we use cookies:
  • Recognize new or previous customers.
  • Save if you have already answered a pop-up window (so that you are not asked again).
  • Saving the given (or not) consent to the use of cookies on this site.
  • Anonymous collection of statistics on how and which pages of the site you have visited.
  • Sending an advertisement that is most suitable for you and best suits your interests. Cookies are also used to limit the number of times an ad is displayed and to measure the effectiveness of an advertising campaign.
  • Gathering reliable information about the use of the site, which allows us to measure how well the site meets the needs of its users and to make all necessary improvements.
  1. Types of cookies we use:
  • Mandatory cookies

These cookies are necessary for the proper operation of the website. For example, with these cookies we show you the information on our site in Bulgarian. Such cookies are, for example, those for enabling caching.

  • Analytical cookies

Thanks to these cookies, we monitor the traffic to our site and can analyze the extent to which our users work with it (Google Analytics cookies). These cookies do not give us any information about your personal data. They show us which pages of our site you have viewed, whether you have visited our site via a mobile or desktop device and other anonymous data.

  • Functional cookies

These cookies allow you to use the full functionality of our site – by saving the contents of your shopping cart.

  • Cookies for precise targeting

These cookies contain information about how you have used our site and can be triggered by our advertising partners. They do not store personal information. Thanks to them, you will not be shown information that is irrelevant to you. These are dynamic cookies on Facebook, Google and others.

  1. Personal data related to cookies and their use.

The information related to cookies is not used to identify you personally and the collected data is kept under our control. These cookies are not used for purposes other than those described here. Cookies cannot read data from your hard drive or damage your system.

  1. How to control cookies?

You can control and / or delete cookies as you wish. You can delete or block all cookies that are already on your computer, but if you do, some features of this site may not work as intended and you may need to manually adjust some settings each time you visit. given site.

You can make the settings of cookies that you receive from our site in the browser you use.

Enabling these cookies is not absolutely necessary for the basic functions of the website to work, but it will provide you with a better and more efficient browsing experience.

Please note that some cookies may be set by a third party service provider that performs some of these functions for us.



General information

As of May 25, 2018, a new GDPR (General Data Protection Regulation), adopted by the European Union, enters into force. The regulation aims to ensure the protection of data of individuals from all EU Member States and to harmonize the regulations for their processing.

IVKO3 Ltd. is the owner and administrator of the site and e-shop and operates in accordance with the Personal Data Protection Act and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

For short below, “IVKO 3” Ltd. will be called “”


  1. Name: IVKO 3 Ltd.
  2. Headquarters: Plovdiv 4004, 21 Kuklensko Shosse Blvd.
  3. Correspondence data: Plovdiv 4004, 21 Kuklensko Shosse Blvd.
  4. Phone: 032/67 02 04 Mob: 0897972203
  5. E-mail:
  6. Website:


Information on the competent supervisory authority

  1. Name: Commission for Personal Data Protection
  2. Headquarters and address of management: Sofia 1592, Blvd. “Prof. Tsvetan Lazarov ”№ 2
  3. Data for correspondence: Sofia 1592, Blvd. “Prof. Tsvetan Lazarov ”№ 2
  4. Phone: 02 9153518
  5. Email:
  6. Website:

This Privacy Policy explains our data collection and processing practices and your capabilities regarding the ways in which your personal data is collected and used. If you do not agree with this Privacy Policy, you may not use the Site. The data you provide to is protected by European data protection laws.

Art. 1 Grounds for collecting, processing and storing your personal data

Art. 1. (1) collects and processes your personal data in connection with the provision of services and conclusion of contracts for sale of goods with the company on the grounds of art. 6, para. 1, Regulation (EU) 2016/679, and in particular on the basis of the following:

  • Explicit consent received from you as a client;
  • Fulfillment of the obligations of under a contract with you;
  • Compliance with a legal obligation that applies to;
  • For the purposes of the legitimate interest of

Art. 1. (2) is the administrator of personal data regarding your data as users of our services. In relation to the personal data that you process using our services, acts as a processor of personal data.

Art. 1. (3) The data will be used only for the purposes indicated below.

Art. 2 Objectives and principles in the collection, processing and storage of your personal data

Art. 2. (1) collects and processes the personal data you provide to us for the following purposes:

  • individualization of a party to the contract for the provision of a service or sale of goods offered by us;
  • accounting purposes;
  • production of anonymous statistics on the use of the website and other statistical purposes;
  • providing customer support through an inquiry form or live chat (we may collect additional information from you in order to research and answer your questions).
  • analysis of the characteristics of our customers to understand the needs of customers and the market, as well as for marketing communications.
  • protection of information security;
  • sending information messages about changes in the services offered, in the work or the way of using the site, etc.
  • improving and individualizing the service by offering suitable offers for new products, discounts, promotions, games and other offers and information that may be of interest to you;

Art. 2. (2) observes the following principles in the processing of personal data:

  • legality, good faith and transparency;
  • restriction of processing purposes;
  • relevance to the purposes of processing and minimizing the data collected;
  • accuracy and timeliness of the data;
  • limitation of storage in order to achieve the objectives;
  • integrity and confidentiality of the processing and ensuring an appropriate level of security of personal data.

Art. 2. (3) In the processing and storage of personal data, may process and store personal data in order to protect its following legitimate interests:

  • fulfillment of its obligations to the National Revenue Agency, the Ministry of Interior and other state and municipal bodies.

Art. 3 What types of personal data does collect and for what purposes does it process and store?

Art. 3. (1) performs the following operations with personal data for the following purposes:

  • Sending information messages – the purpose of this activity is to administer the process of sending messages to customers that relate to innovations or changes in the services we offer, the operation of the site or the General Terms and / or Privacy Policy.
  • Sending a newsletter – the purpose of this operation is to administer the process of sending newsletters to customers who have stated that they wish to receive;

Art. 3. (2) processes the following categories of personal data and information for the following purposes and on the following grounds:

  • Data: Your personal data (name and surname, e-mail, address, telephone)
  • Purpose for which the data is collected:

Making contact with the user and sending information to him, including if he wishes – to send newsletters and advertising messages. (email and phone only)

  • Grounds for data processing: By accepting the general conditions (including the Personal Data Policy), and you create a contractual relationship on which basis we process your personal data – Art. 6, para. 1, p. (b) GDPR.
  • Other data that processes – When you log in to our website or account, collects data about the IP address used.
  • Purpose for which the data is collected: Improving the security of the service and localization of the interface, statistical and marketing research.
  • Purpose for which the data is collected: Issuance of an invoice for making payments under a contract for the sale of goods or for the provision of services.
  • Grounds for processing your personal data – By accepting the general conditions and registering on the website, or by concluding a written contract, a contractual relationship is created between and you, on which basis we process your personal data – Art. 6, para. 1, p. (b) GDPR.

Art. 3. (3) does not collect or process personal data relating to the following:

  • reveal racial or ethnic origin;
  • disclose political, religious or philosophical beliefs, or trade union membership;
  • genetic and biometric data, health data or data on sexual life or sexual orientation;
  • credit and debit card numbers for payment;
  • does not intentionally collect any personal data from children under the age of 18 and our website is not aimed at such persons. We advise parents and guardians to pay serious attention to the actions and interests of their children online.

Art. 3. (4) The personal data are collected by from the persons to whom they refer with their consent.

Art. 3. (5) does not perform automated data decision making.

Art. 4 Transfer your personal data for processing

Art. 4. (1) may, at its own discretion, transfer part or all of your personal data to personal data processors for the purposes of processing in compliance with the requirements of Regulation (EU) 2016/679.

Art. 4. (2) notifies you in case of intention to transfer part or all of your personal data to third countries or international organizations.

Art. 4. (3) will not transfer the personal data you provide on the Site to third parties, except:

(a) with your consent;

(b) as required by law or by a court;

(c) for the purposes of protecting the rights or property of, except where those interests take precedence over the interests of the data subject;

(d) to protect the personal safety of users of the Site;

(e) where it considers that there is a legal basis for their processing, a binding scheme or contract that maintains the principles of correct processing and an adequate level of protection of personal data.


Your rights in the collection, processing and storage of your personal data

Art. 5 Withdrawal of consent for the processing of your personal data

Art. 5. (1) If you do not wish all or part of your personal data to continue to be processed by for specific or for all purposes of processing, you may at any time withdraw your consent to processing by request in free text.


Art. 6 Right of access

Art. 6. (1) You have the right to request and receive from confirmation whether personal data related to you are processed.

Art. 6. (2) You have the right to access the data related to it, as well as to the information related to the collection, processing and storage of your personal data.

Art. 6. (3) provides you, upon request, a copy of the processed personal data related to you in electronic or other readable form.

Art. 6. (4) The provision of access to the data shall be free of charge.

Art. 7 Right of correction or completion

You can correct or fill in the inaccurate or incomplete personal data related to you directly by making a request to

Art. 8 Right to be deleted (“to be forgotten”)

Art. 8. (1) You have the right to request from the deletion of the personal data related to you, and has the obligation to delete them without undue delay, when there is any of the following reasons:

  • personal data are no longer needed for the purposes for which they were collected or otherwise processed;
  • You withdraw your consent on which the data processing is based and there is no other legal basis for the processing;
  • You object to the processing of personal data relating to you, including for direct marketing purposes, and there are no legal grounds for processing to take precedence;
  • personal data have been processed illegally;
  • personal data must be deleted in order to comply with a legal obligation under EU law or the law of a Member State that applies to
  • personal data have been collected in connection with the provision of information society services.

Art. 8. (2) is not obliged to delete personal data if it stores and processes them:

  • to comply with a legal obligation requiring processing provided for in EU or Member State law applicable to the Administrator or for the performance of a task in the public interest or in the exercise of official powers conferred on him;
  • to establish, exercise or defend legal claims.

Art. 8. (3) In order to exercise your right to “forget”, you should submit a request by e-mail or a written request sent to, as well as to verify your identity and identity with the data subject before

Art. 8. (4) does not delete the data, which it has a legal obligation to store, including for protection on the occasion of court claims against it or proof of its rights.

Art. 9 Right of restriction

You may request to restrict the processing of data related to you when:

  • challenge the accuracy of personal data for a period that allows to verify the accuracy of personal data;
  • the processing is illegal, but you do not want your personal data to be deleted, only their use to be restricted;
  • no longer needs personal data for the purposes of processing, but you require them to establish, exercise or defend your legal claims;
  • You have objected to the processing pending verification that the legal grounds of take precedence over your interests.


Art. 10 Right of portability

Art. 10. (1) You may at any time download the data stored and processed for you in connection with the use of the services of, directly through your account or by request by email or regular mail.

Art. 10. (2) You may request to transfer your personal data to an administrator designated by you when this is technically feasible.

Art. 11 Right to receive information

You may request to inform you of all recipients to whom the personal data for which correction, deletion or restriction of processing has been requested has been disclosed. may refuse to provide this information if this would be impossible or would require a disproportionate effort.

Art. 12 Right to object

You may object at any time to the processing of personal data by that concerns you, including if it is processed for profiling or direct marketing purposes.

Art. 13 Your rights in the event of a breach of the security of your personal data

Art. 13. (1) If finds a breach of the security of your personal data, which may pose a high risk to your rights and freedoms, we will notify you without undue delay of the breach, as well as of the measures taken or to be taken. be taken.

Art. 13. (2) is not obliged to notify you if:

  • has taken appropriate technical and organizational protection measures with regard to data affected by the security breach;
  • has subsequently taken steps to ensure that the breach does not pose a high risk to your rights;
  • notification would require a disproportionate effort.


Art. 14 In case of violation of your rights under the above or applicable legislation for personal data protection, you have the right to notify us in order to solve the problem by writing to us at: Plovdiv 4004, 21 Kuklensko Shosse Blvd., by e-mail or file a complaint with the Commission for Personal Data Protection as follows:

  1. Name: Commission for Personal Data Protection
  2. Headquarters and address of management: Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd.
  3. Data for correspondence: Sofia 1592, Blvd. “Prof. Tsvetan Lazarov ”№ 2
  4. Phone: 02 9153518
  5. Email:
  6. Website:


Art. 15 You can exercise all your rights regarding the protection of your personal data and you can submit your requests in any form that contains a statement to that effect and identifies you as the owner of the data.

Art. 16 If the consent relates to a transfer, the controller shall describe the possible risks for the transfer of the data to third countries in the absence of a decision on adequate protection and appropriate means of protection.